Payouts & Reporting

Payouts and Reporting are currently available to businesses who have Fresha Plus enabled

Here at Shedul, we have made it incredibly easy to process payments online. Whether it's using the "Pay by App" features for seamless, secure transactions, or the built-in charges for No-Show and Late Cancellation fees. Reports are available to you for the utmost clarity.

This article will walk you through on how to understand the reports so you know exactly what will be paid out and when:

  1. How fees and payouts work
  2. Understanding the Payments tab
  3. Understanding the Current Balance

 1. How fees and payouts work

Once your account has been sufficiently set up and has started processing payments, we'll make payment releases once a week on Fridays or Mondays, depending on your bank. 

The payment cycle starts from Monday to Sunday and paid out the following Friday's payout cycle (subject to the banking sectors' public holidays). 

EXAMPLE: For any transactions in the week of 06/01/2020 - 12/01/2020, the Payout file will be generated on 16/01/2020 and the funds will arrive in your account on the 17/01/2020 for the week in question.


Payments will be directly debited into the allocated bank account that has been set up under Online Bookings > Account. If the bank account has not been set up yet, head to Payments > Connect Bank Account.

Payments into your bank account will appear in your statements and shown as "Fresha - UK " with our registered address.

NOTE: Shedul's fees do not include VAT. The VAT is charged in addition but only on the service fee and not on the total value of the invoice. You can learn more about this here.

 2. Understanding the Payments tab

We've ensured payments are extremely transparent so you can be certain of what has been processed, charged and what has yet to be paid out.

By navigating to Online Bookings  > Payments you'll be presented with the following table:


Payment Reports are generated monthly with a clear breakdown of your opening balance from the previous month.

You will see how many payments have been processed through Fresha Pay, Shedul's service fee and the total value of the payout.

On the right-hand side, you'll see the option to download your Online Sales Activity as well as your Account Statement.


The Online Sales Activity provides a detailed breakdown of every single payment processed through Fresha Pay and all fees.

The Account Statement, similar to a Bank Statement or Balance Sheet, will provide a break down of all the accrued payments with exact dates of payouts throughout the month. 

 3. Understanding the Current Balance

If you have been using Shedul's payment processing features "Pay by App" you'll be able to see exactly how much credit is on your account. Underneath this value, you will see what is due to be paid out at the next release date. This amount excludes Shedul's fees and so this is the exact amount you will see debited to your bank account.

Fees are deducted automatically for simplicity so your current balance is exactly what you will receive.


 For other payment-related articles, see:


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