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Manage booking/client cancellation timing

1
votes
I understand fresha wants to make the client experive easy but can we please take away the manage booking on emails and texts! I'm sick of clients trying to cancel and rebook then whining they can't get in. This also causes alot of scheduling and rostering problems. Cancellation time can we please have an option that the client has to contact us, this agin creates scheduling and rostering problems by allowing someone to re arrange their appointment. We came back to shedul on a promise it would be better then what we changed to but this is ridiculous.

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